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Based in Henley-on-Thames, Oxfordshire

Your local tech specialist for Apple, PC & Phone

Expert repairs, upgrades, and IT support for homes and businesses across Henley and the surrounding area.

Open Mon–Fri, 10am–5pm  ·  6 Hart Street, RG9 2AU
Email Us 01491 523100
Security · 6 min read

How to Tell If Your PC Has a Virus

Pop-ups, strange behaviour, slow performance — here's what to look for and what to do about it.

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Computer viruses and malware have become increasingly sophisticated. Some run silently in the background for months — stealing data, sending spam, or mining cryptocurrency — without you noticing until the damage is done.

Warning signs your PC may be infected

  • Suddenly much slower than usual — especially at startup
  • Pop-up adverts appearing even when you're not browsing
  • Browser homepage or search engine changed without your permission
  • New toolbars or extensions you didn't install
  • Programmes crashing or freezing frequently
  • Hard drive constantly active (light flashing) even when idle
  • Friends say they're receiving strange emails from you
  • Antivirus has been disabled or won't open
  • Ransom messages or warnings you can't close

What to do right now

If you suspect an infection:

  • Disconnect from the internet (unplug the cable or turn off Wi-Fi)
  • Don't enter any passwords or do online banking
  • Run a full scan with Windows Defender if you can open it
  • Don't pay any ransom demands — contact us first

How we clean an infected PC

At Henley Computer Repairs we run a thorough multi-tool cleaning process, remove all traces of malware, check for keyloggers and spyware, and set up proper ongoing protection so it doesn't happen again. We also advise you on safe browsing habits and which free antivirus tools are genuinely effective.

Prevention is better than cure

Keep Windows updated, use a reputable antivirus (Windows Defender is actually very good), avoid clicking email attachments from unknown senders, and never download software from unofficial sites. And always — always — keep a backup.

Think your PC is infected? Bring it in to 6 Hart Street or message us on WhatsApp →

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